Contact Us
We’re here to help with anything you may need — from order queries to product details. You may reach us using the form below or through our live chat. Our team responds within 24–48 hours on business days.
Customer Care
Write to us any time — every message gets a reply. customerservices@rosemont.store
Response Times
24–48 hours on business days. Weekends and bank holidays: the next working day.
Customer Service Hours
Mon–Fri 11:00 – 22:00 · Saturday 11:00 – 17:00
Legal Headquarters
Rua Opala Street, 251, Arujá, São Paulo, 07428145, Brazil.
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Helpful Links
Quick answers live here: Shipping Policy Returns & Refunds FAQs